Customer Service

Please direct all questions and inquiries to: cbyc@outlook.com.

CREATIONS BY CELESTE is designed and handcrafted by me. Each piece is created using the finest materials and there may be slight variations due to the handmade nature of the materials.

Returns and Exchanges

If you are not completely satisfied with your purchase, you can send it back for an exchange within 10 days of receipt.For your protection, please pack your return item securely and return your order with an insured track-able courier and retain your receipt. CREATIONS BY CELESTE is not responsible for items damaged or lost in transit. We cannot refund shipping charges on returned,  or damaged items. We are unable to accept returns of worn or damaged items.

Repairs

CbyC will repair items purchased within 30 days of purchase. Please note that CREATIONS BY CELESTE is not responsible for shipping charges on repair items. Please contact us first for repair authorization at: cbyc@outlook.com

 

Privacy Policy

We will not sell, share or trade any information you supply to us with a third party either from transactions on this website or signing up for our guest list.